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Support

Support Policy

  • To get a pre-purchase advice, you may post in the theme’s forum.
  • To get a response more promptly, you are recommended to use our Ticket-system.
  • We try to answer your questions within 1-10 hours. However, if any delay occurs, it doesn’t mean that we forgot about you. Some of the issues require testing and analyzing, so we can resolve it effectively.
  • Please note! We do not provide support, if you do not have the purchase code.
  • Item support does not include:
    • Customization and installation.
    • Support for third party software and plugins.

How to Use Our Support System

  1. In the ‘Item Details’ there is a clickable banner “Support Sys”, which leads you to tickets.
  2. Or you may simply follow this link: axiom.ticksy.com.
  3. Enter your purchase key and register in the system.
  4. To avoid a confusion, please use your own ThemeForest login in Support System.
  5. Fill out the ticket form.

How to Finde a Purchase Key

  1. Open the “downloads” tab in your account.
  2. Find our theme in the list of products.
  3. Click “download” button, and in the drop-down menu select “license certificate & purchase code”.

meet our team

ThemeRex is a studio that aims to make their user’s experience easier and much more pleasant.
Randa Taftaf
Randa Taftaf
Founder and Director of Rummana Publishing Inc.
Maz Galini
Maz Galini
Co-Founder and Creative Director of Rummana Publishing Inc.

Testimonials

Our family loves the Zaydo Potato books! They're fun to read and we appreciate how they answer questions kids have in a way kids understand!

A great book. Well illustrated. Simple yet interesting and keeps my toddlers sitting to see what happens next. I especially like the questions at the end which you can go back and explore further with your kid.

We bought this book after enjoying the "Zaydo Potato: Allah Loves Me" so much. This one was just as enjoyable for us and our daughter. The theme of this book is a question that every child is bound to ask her/his parents. The story is easy to understand and written in a funny way. Looking forward for the third book in this series!

For a limited time, get your FREE digital copy of Zaydo Potato Activity Book From A to Zayd sent directly to your email.

We hope you enjoy this Islamic Zaydo Potato themed activity book as much as we enjoyed making it!
DOWNLOAD
Please note that this Activity Book is marked for Home and Personal Resuse ONLY. By downloading this book you agree to our privacy policy and terms of use.
Zaydo Potato Islamic Activity Book for Muslim Children

For a limited time, get your FREE digital copy of Zaydo Potato Activity Book From A to Zayd sent directly to your email.

We hope you enjoy this Islamic Zaydo Potato themed activity book as much as we enjoyed making it!
DOWNLOAD
Please note that this Activity Book is marked for Home and Personal Resuse ONLY. By downloading this book you agree to our privacy policy and terms of use.
Zaydo Potato Islamic Activity Book for Muslim Children
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